Silka West Kowloon, Hong Kong - Services

Free usage of Freedy Smartphone

A complimentary Freedy smartphone is equipped in every guestroom, offering you a seamless travel experience in Hong Kong.

The Freedy smartphone service includes unlimited 4G Internet Access, unlimited local calls and international calls to selected countries*, personal hotspot sharing, as well as Hong Kong Tourist Guide.

*China, US, Singapore, Australia, Canada, UK, South Korea and Thailand.

Click here to view details of this FREE Smartphone Service.

Free Shuttle Bus

Hotel offers free daily shuttle service to and from multiple destinations including Mong Kok station, Yau Ma Tei ( Silka Seaview Hotel), Tsim Sha Tsui and Airport Express Kowloon Station.

Click to review shuttle bus schedule and pick-up and drop-off points.

Airport Shuttle Bus Services (Airport to Hotel) ONLY
Cost: HK$90 per person per trip
*Please reserve your seat at our reservation department two days before in advance and provide the arrival flight number. Please click

  • The Airport transfer service is available from 10:30am to 23:30pm.
  • Please approach A14 Airport reception counter at Arrival Hall Exit A. Please click
  • For airport transfer, each guest can carry a maximum of 2 pieces of baggage (Dimension: 71cm X 43cm X 44cm).
  • In case of flight delay, we provide a following coach pick up service until 23:30 hours on the arrival flight.
  • The shuttle service may be suspended in case of serve weather conditions or other emergencies, e.g. Typhoon Signal No.8 or above is hoisted.
  • Child under Three years old are free of charge (with no seat occupied) when accompanied by an adult.

Terms & Conditions apply.

For other airport transfer methods, please click .

Free WiFi Internet Service

All guestrooms are well equipped with free in-room Wi-Fi. Wireless broadband internet access is also available in the lobby and our Oyster One at 1/F. An internet corner is also ready at hotel lobby, offering the desktop computer and printer for your internet access.

Other Services

  • Concierge and Local Tours Arrangement
  • Laundry, Drying Cleaning and Pressing Service
  • On-hire Airport Shuttle Bus and Limousine Service
  • Exchange Services
  • Handicap facilities
  • On-call Medical Service
  • Non-smoking Rooms
  • Luggage Storage
  • Postal Service

Online Room Booking

Arrival Date:
datepicker calendar
Promotion Code:

Scan the QR code to add our WeChat account