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Ticketing Service

Our Concierge will not only provide attentive ticketing service of major attractions such as Hong Kong Disneyland Park Tickets & Ocean Park Hong Kong. They will answer travelers' itinerary traffic enquiry patiently. For any enquiries, please contact our Concierge Counter.

Hong Kong Disneyland Park - Special Package
(Standard Park Ticket + Shuttle Bus) 
Adult: $650 / Child: $ 490 

Ocean Park - General Admission Tickets
Adult: $460 / Child: $230

New Service - Alipay & WeChat Pay

Accept popular mobile payment - Alipay and WeChat Pay at hotel reception, conveniently all guests make payment without the hassles of currency exchange.


Complimentary Freedy Smartphone service

Smartphone is provided to all in-room guests that comes with unlimited 4G Data, IDD* & unlimited local calls, personal hotspot sharing and Hong Kong tourist guide. This service is completely FREE of charge (rental-free, service-charge-free).

*Australia, China, Canada, Korea, Singapore, Thailand, UK & US

In-town / Airport Shuttle Bus Services

Providing daily shuttle service to and from multiple destinations in Hong Kong. Shuttle bus service is entirely free-of-charge and takes guests to destinations including MTR Kwai Fong / Airport Express Tsing Yi Station & Tsim Sha Tsui. Click here to review shuttle bus schedule and pick-up and drop-off points.

Airport Shuttle Bus Service - $95* per person per trip. For more details, please click here.

Hong Kong Disneyland Shuttle Bus Service - $95* per person per trip. For more details, please click here

*Please reserve your seat in advance; Terms & Conditions apply. 

For any enquiries, please contact our Concierge Counter
Call: +852 3700 3824
Fax: +852 3700 3838
Email: concierge.tsuenwan@silkahotels.com

Complimentary WiFi Internet Service

All guestrooms are well equipped with free in-room WiFi. Beside, Free WiFi service is also available in lobby and restaurant. To better serve all hotel guests, the internet corner opens daily from 07:00am to 10:00pm in the Multi Function Room on 1/F to offer our guests 3 desktop computers with broadband ports for computer usage and internet access.

Complimentary use of Gymnasium

A Gymnasium on 5/F features advanced fitness equipment to our in-house guests that help relax and rejuvenate during stay, such as Upright Bikes, Treadmills, Elliptical Trainers and Weight & Dumbbell Set.

Opens from 7 a.m. to 10p.m.

Online Room Booking

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